Refund policy

Last updated: 20 September 2026

The Happy Fryer sells digital products only. Every item in our store is a downloadable ebook delivered by email. Nothing is physically shipped.

Our 30-day guarantee

We offer a 30-day money-back guarantee on every purchase. If you are not happy with your ebook for any reason, email us within 30 days of your purchase and we will refund you in full. You do not need to give a reason, and you do not need to delete or return the files.

This guarantee is offered voluntarily by us and is in addition to — not instead of — your rights under the Australian Consumer Law described below.

Your rights under the Australian Consumer Law

Our digital products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Among other things, this means our ebooks must:

• match the description shown on our website;
• be fit for the purpose we described; and
• be of acceptable quality.

If there is a major problem with a product, you are entitled to a refund or a replacement, and to compensation for any other reasonably foreseeable loss or damage. If the problem is minor, we may choose to fix it — for example, by sending you a corrected or working file — within a reasonable time.

Nothing in this policy limits, excludes or modifies your rights under the Australian Consumer Law.

How to request a refund

Email ikeraller10@gmail.com with:

• the email address you used at checkout, and
• your order number (it is in your confirmation email).

We aim to reply within 2 business days. Approved refunds are processed back to your original payment method. Once we process a refund, your bank or card issuer typically takes a further 5–10 business days to post the funds to your account — this timing is set by them, not by us.

Problems with delivery or downloads

If your download link did not arrive or does not work, please check your spam or promotions folder first, then contact us. We will resend your files promptly. A delivery problem is not a reason to lose access to what you paid for — we will always make sure you receive your product.

Cancellations

Because delivery is instant and automatic, orders cannot be cancelled before delivery. If you no longer want your purchase, use the 30-day guarantee above.

Contact

The Happy Fryer — ikeraller10@gmail.com