Refund policy
Last updated: 20 September 2026
The Happy Fryer sells digital products only. Our recipe books open in our recipe app, with access sent by email right after purchase (the printable Gift Kit is a download). Nothing is physically shipped.
Our 30-day guarantee
We offer a 30-day money-back guarantee on every purchase. If you are not happy with your ebook for any reason, email us within 30 days of your purchase and we will refund you in full. You do not need to give a reason, and you do not need to delete or return anything.
This guarantee is offered voluntarily by us and is in addition to — not instead of — your rights under the Australian Consumer Law described below.
Your rights under the Australian Consumer Law
Our digital products come with guarantees that cannot be excluded under the Australian Consumer Law (ACL). Among other things, this means our ebooks must:
- match the description shown on our website;
- be fit for the purpose we described; and
- be of acceptable quality.
If there is a major problem with a product, you are entitled to a refund or a replacement, and to compensation for any other reasonably foreseeable loss or damage. If the problem is minor, we may choose to fix it — for example, by fixing the book in your recipe app — within a reasonable time.
Nothing in this policy limits, excludes or modifies your rights under the Australian Consumer Law.
How to request a refund
Email support@thehappyfryer.shop with:
- the email address you used at checkout, and
- your order number (it is in your confirmation email).
We aim to reply within 2 business days. Approved refunds are processed back to your original payment method. Once we process a refund, your bank or card issuer typically takes a further 5–10 business days to post the funds to your account — this timing is set by them, not by us.
Problems with delivery or access
If your email with the green button did not arrive or does not work, please check your spam or promotions folder first, then contact us. We will restore your access promptly. A delivery problem is not a reason to lose access to what you paid for — we will always make sure you receive your product.
Cancellations
Because delivery is instant and automatic, orders cannot be cancelled before delivery. If you no longer want your purchase, use the 30-day guarantee above.
Contact
The Happy Fryer — support@thehappyfryer.shop