Contact information

Get in touch

We're a small team and we answer every message ourselves.

Email: support@thehappyfryer.shop
Response time: within 2 business days
Trading name: The Happy Fryer, a brand of KOVEN LLC
Legal entity: KOVEN LLC, a New Mexico limited liability company (New Mexico Secretary of State Entity ID 0008134695)
Business address: 1209 Mountain Road Pl NE, Ste R, Albuquerque, NM 87110, USA

What to include

To help us sort things out on the first reply, please tell us:

• the email address you used at checkout, and
• your order number (it's in your confirmation email).

Common questions we can solve straight away

• Your email with the green button didn't arrive. Check spam, junk and promotions first — then write to us and we'll resend it.
• The app won't open or a book won't load. Tell us which book and which device, and we'll sort it out for you.
• You want a refund. Our 30-day money-back guarantee is in the Refund Policy. Just email us — no reason needed.
• You bought the wrong pack. Let us know and we'll sort out the difference.

We sell digital recipe books only, read in our recipe app. Nothing is posted, so there is no returns address.